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KB47269: The Memory Contract Manager (MCM) logs entries to the DSSErrors.log file even when it is disabled on the Intelligence Server if "Minimum reserved memory (MBytes)" or "Minimum reserved memory (%)" are not set to zero in MicroStrategy 9.4.1


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• Strategy


Memory Contract Manager (MCM) logs entries to the DSSErrors.log file even when it is disabled in MicroStrategy 9.4.1

SYMPTOM:
 
When the Memory Contract Manager (MCM) is disabled but the "Minimum reserved memory (%)" or "Minimum reserved memory (MBytes)" are set to a non-zero value, the value of "Minimum reserved memory (MBytes)" would not be changed to 0 and the Intelligence Server keeps logging MCM messages to the DSSErrors.log file in Strategy Analytics 9.4.1.
 
STEPS TO REPRODUCE:
 

  • In Strategy Developer, right-click on the 3-tier Project Souce and go to Intelligence Server Configuration > Governing Rules > Memory Settings.
  • Set  the value of "Minimum reserved memory (%)" to a non-zero value. (10 for example)
     
ka04W000000Oh9zQAC_0EM4400000029Ox.jpeg
  • Uncheck the "Enable single memory allocation governing" setting and click "OK".
  • Restart the Intelligence Server to apply the new settings and check the new governing settings again and notice that the "Minimum reserved memory (MBytes)" was not changed to zero.
     
ka04W000000Oh9zQAC_0EM4400000029Oz.jpeg
  • Execute a report and check the DSSErrors.log file. The user will notice that the MCM contract request messages are still being logged as shown below.
     


    
    2014-06-01 02:28:52.847-05:00 [HOST:MACHINE][PID:3932][THR:3208][Kernel][Info] Contract Request Succeeded: Source=MDb::MPConnection, Handle=3699, Size=19660800, ContractedTotal=37400576, AvailableTotal=8417196398
    
    2014-06-01 02:28:52.925-05:00 [HOST:MACHINE][PID:3932][THR:3208][Kernel][Info] Contract Request Succeeded: Source=MDb::Table, Handle=3712, Size=24702976, ContractedTotal=42356736, AvailableTotal=8391484573



 
CAUSE:
 
This is a known issue in Strategy Analytics 9.4.1.
 
ACTION:
 
This issue has been addressed in Strategy 9.4.1 Hotfix 2. Apply the hotfix to take advantage of this fix.
 


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Knowledge Article

Published:

June 1, 2017

Last Updated:

June 1, 2017