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KB47294: "The definition of object with type 'Template' is not readable" error message appears when running a document in MicroStrategy Developer and Web 9.4.1


Stefan Zepeda

Salesforce Solutions Architect • Strategy


After upgrading to 9.4.1, an error occurs when running a document.

 
 
SYMPTOM:
 
When running a document in Strategy Developer 9.4.1 the following error appears.
 

ka02R000000kaXIQAY_0EM440000002CIT.png


The definition of object with type 'Template' (ID: XXX) is not readable.

 
Additionally, a similar error message will appear in Strategy Web such as the one seen below.
 

ka02R000000kaXIQAY_0EM440000002CIP.png


The object given is embedded inside another object, so it is not visible to this object.  The object definition of object with type 'Template' (ID: XXX) is not readable.

NOTE: This error did not appear on the same documents prior to upgrading to 9.4.1.
 
CAUSE:
This is a known issue in Strategy Developer and Web 9.4.1
 
ACTION:
This issue has been addressed in Strategy 9.4.1 Hotfix 4.  Upgrade to this version to take advantage of the fix.
 
NOTE:  The Hotfix will need to be installed on the Strategy Intelligence Server as well as any client Strategy Developer machine running the document.


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Knowledge Article

Published:

April 14, 2017

Last Updated:

April 14, 2017