KB47372: How to display a custom background for an Interactive Grid Widget in MicroStrategy Mobile iPad iOS app 9.4.x

SUMMARY:
This technical note shows the procedure on how display a custom background for an Interactive Grid Widget.  This is pertaining to the Strategy Mobile iPad iOS app 9.4.1.  
 
Follow these instructions below:

1. View of Interactive Grid Widget with the "Black" theme.
   
2. Right-click on the grid and go to Properties and Formatting In Web Design mode.
   
3. Go to Widget > Widget Properties
   
4. Change the Color theme to Transparent
   
5. Go to Properties and Formatting of background or Body.
   
6. Change the Fill color in Format > Colors and Lines
   
7. Save the changes to the document.  Now the interactive grid widget will display the color chosen.
   

Video:
You can find a detailed video on how this issue is reproduced here:
 
 
ADDITIONAL TROUBLESHOOTING:
If the steps above do not resolve the issue, please consider calling Strategy tech support with the following information of troubleshooting already done:

• Results of testing with a user with the appropriate permissions to access Strategy Web, or with the Administrator user account if possible.
• Results or output of following the above Action steps.

 
TO LEARN MORE:
Review the technotes below in the 'Related Links' section for related information on this topic.
 
 The Strategy Internal Reference Number for the issue discussed in this technical note is 682718