SYMPTOM:
When running a Visual Insight dashboard or adding attributes to a visualization, in Strategy Web ASP 9.x, the error below pops up, with a different background error, as shown below.
Error #2032 Please check if the URL is correct and check Strategy Web Error Log
Unable to load visualization: Data on the visualization exceeds the maximum limit. Use a filter to reduce the data and try again.
However, there are no entries in the Web logs or the DSSErrors log that mention any limit or URL conflict.
CAUSE:This error may be caused by Strategy Web 9.4.1 hitting the execution timeout specified in Microsoft IIS. To confirm, take a Fiddler log, as per tech note
TN20064 and find the occurrence of the error, as shown below:
In the Fiddler packet inspector for the response, change to Textview, to find a "Request timed out" error page, as shown below:
ACTION: To increase the execution timeout in Microsoft IIS 7, follow the steps in tech note
TN35666.
Third Party Software Installation WARNING:The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
