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KB47655: "The License key you are using to update the license contains the same licensing as what currently exists on the machine..." error is encountered when updating the license key with the same key in MicroStrategy 9.x

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• Strategy

This technote details the behavior when the same license key is being applied to a MicroStrategy install that already uses this key.

SYMPTOM:
In License Manager, when updating the license key with the same exact license key in Strategy 10.x and 9.x, the following error is encountered.

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License Manager has detected that the License key you are using to update the license contains the same licensing as what currently exists on the machine. Please enter a different License key if you want to perform an update.

 
CAUSE:
This is working as expected. The license key being used to update the license cannot be the same exact license key that is currently in use on the machine on which Strategy is installed.

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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017