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KB47746: "[Fatal Error] :-1:-1: Premature end of file." in the Web Application Server log when executing an ESRI Map in DHTML modes in MicroStrategy Web 9.4.1 HF4.


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This knowledge base article describes a harmless error message "[Fatal Error] :-1:-1: Premature end of file." being logged after deploying ESRI maps.

SYMPTOM:
Strategy 9.4.1 HF4 Web Administrators that have deployed ESRI Maps will notice that the following error is shown when executing an ESRI Map in DHTML modes. The error only shows in the Web Application Server logs or console as shown below:
 
Sample Code/Error


ERROR (http-/X.X.X.X:XXXX-X) :-1:-1: Premature end of file.

 

ka04W000000OaSaQAK_0EM44000000264G.png

 
Note: The error shown was extracted from a JBoss EAP 6.2 console, however, this error has also been observed in Tomcat and other J2EE servers. Additionally, no related error is recorded in the Strategy Web logs.
 
IMPORTANT: No errors are shown in the Strategy Web interface, making this error harmless for the integrity of the environment.
 
CAUSE:
This is a known issue with ESRI Maps in DHTML modes in Strategy Web 9.4.1 HF4.
 
ACTION:
This issue has been addressed with Strategy 10. Upgrade to take advantage from the fix.
 
WORKAROUND:
This error message is harmless to the integrity of the environment. If possible, ignore the error message until it has been adressed in future releases.
KB47746


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Knowledge Article

Published:

June 13, 2017

Last Updated:

November 23, 2018