KB47751: "The object does not exist in the metadata" error message appears when trying to create a report using the "Blank Report" template in MicroStrategy Web 9.3.0

• Strategy

SYMPTOM:
When trying to build a report using the out-of-the-box "Blank Report" template in Strategy Web 9.3.0, the following error message is seen:


Your request could not be processed.  Please try again.  If the problem persists, contact the Administrator.
The object does not exist in the metadata.

And the following error is seen in the DSSerrors log:


Object with ID 'D8BA71BC47F4E34E087DB892D05B2C7A' and type 28 (Property Set) is not found in metadata. It may have been deleted.

CAUSE:
In this particular instance the error was due to an invalid property set referenced within the definition of the template.

ACTION:
Contact Strategy Technical Support for assistance in identifying and removing the invalid property set. In this particular instance deleting the invalid property set allowed the "Blank Report" template to function correctly.

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Knowledge Article

Published:

March 30, 2017

Last Updated:

March 30, 2017