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KB47755: The hyperlink to drill disappears when applying a Custom sort on a grid in MicroStrategy Web 9.3.x and 9.4.x


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The hyperlink to drill disappears when applying a Custom sort on a grid in MicroStrategy Web 9.3.x and 9.4.x

SYMPTOM:
In Strategy Web 9.3.x and 9.4.x, the hyperlink to drill disappears when applying a Custom sort on a grid.
STEPS TO REPRODUCE:
1 - In the Strategy Tutorial Project,  create a report with the Subcategory attribute and the Revenue metric.
2 - Execute the report to confirm that the hyperlink to drill appears for each attribute element: 

ka04W000000ObNCQA0_0EM440000002646.png

 
3 - Apply a Custom Sort on the Subcategory attribute:

ka04W000000ObNCQA0_0EM440000002643.png

 
4 - Once the Custom sort is applied, the hyperlink to drill disappears, as shown:

ka04W000000ObNCQA0_0EM440000002645.png

 
CAUSE:
This is a known issue in Strategy Web 9.3.x and 9.4.x.
 
ACTION:
Contact the Strategy Technical Support for an update on this issue.
 
 


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Knowledge Article

Published:

June 2, 2017

Last Updated:

June 2, 2017