KB47801: "This application has failed to start because libatk-1.0-0.dll was not found. Reinstalling the application may fix this problem" error message appears when installing MicroStrategyR package in MicroStrategy 9.x

• Strategy

When installing the MicroStrategyR package in MicroStrategy 9.x, the following error message may be seen: "This application has failed to start because libatk-1.0-0.dll was not found. Reinstalling the application may fix this problem".

SYMPTOM:
When installing the StrategyR package in Strategy 9.x and newer version, the following error message may be seen.


This application has failed to start because libatk-1.0-0.dll was not found. Reinstalling the application may fix this problem

CAUSE:

The StrategyR package depends on other R packages for graphics as well as the GTK+ graphical environment. The absence of the GTK+ graphical environment is common and can cause the display of error messages, such as messages that mention missing DLL files.

ACTION:
Click to dismiss any error messages encountered due to these missing requirements. When prompted, accept the installation of the GTK+ graphical environment to complete the Strategy R Package installation.

Third Party Software Installation:
WARNING:
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.

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Knowledge Article

Published:

May 12, 2017

Last Updated:

May 12, 2017