EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB47835: When modifying the Minimum reserved memory (MBytes) setting in the Intelligence Server Configuration, the setting reverts back to 0 in MicroStrategy 9.4.1


Community Admin

• Strategy


When modifying the Minimum reserved memory (MBytes) setting in the Intelligence Server Configuration, the setting reverts back to 0 in MicroStrategy 9.4.1

SYMPTOM
When the user tries to modify the Minimum reserved memory (MBytes) for processes external to the Intelligence Server in the Intelligence Server Configuration, the change does not take effect and the setting reverts back to 0.
 
STEPS TO REPRODUCE
1. Right click a 3-tier project source and select Configure Strategy Intelligence Server
  

ka04W000000OfvIQAS_0EM4400000029Mh.png

 
 
2. Select Governing Rules > Memory Settings
 

ka04W000000OfvIQAS_0EM4400000029Mm.png

 
 
3. Change the Minimum reserved memory (MBytes) for processes external to Intelligence Server to 2048 and select OK
 

ka04W000000OfvIQAS_0EM4400000029Mk.png

 
 
4. If you open the Intelligence Server configuration again, the Minimum reserved memory (MBytes) setting has reverted back to 0.
 

ka04W000000OfvIQAS_0EM4400000029Mq.png

 
 
CAUSE
This is a known issue in Strategy 9.4.1
 
WORKAROUND
This issue only occurs for specific values of the Minimum reserved memory (MBytes) setting. If the user selects 2047, the setting will not revert back to 0.
 
ACTION
This issue has been fixed in Strategy 9.4.1 Hotfix 2. Please upgrade to Strategy 9.4.1 Hotfix 2 to take advantage of this fix.


Comment

0 comments

Details

Knowledge Article

Published:

June 7, 2017

Last Updated:

July 17, 2017