EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB47875: The search box in MicroStrategy Web disappears when a user hovers over the box.


Community Admin

• Strategy


The search box in MicroStrategy Web disappears when a user hovers over the box.

SYMPTOM:
The search box in Strategy Web 9.4.1 disappears and greys out when user hovers over the box on Safari 7 as shown below:
 

ka04W000000Og5EQAS_0EM440000002631.png

 
 
This is specific to Strategy Web 9.4.1 as version 9.4.0 does not have this issue: 
 
 

ka04W000000Og5EQAS_0EM440000002633.png

 
CAUSE:
This is a known issue with Strategy Web 9.4.1 when used with Safari 7. 
 
ACTION:
Contact Strategy Technical Support for an update on this issue.
 
WORKAROUND:
Safari 7 is the only known browser to have this issue, so users can use any other browser and should not encounter the issue. 
 


Comment

0 comments

Details

Knowledge Article

Published:

June 23, 2017

Last Updated:

June 23, 2017