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KB47958: Default subscription name includes creation time stamp different to default time zone in MicroStrategy.


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Default subscription name includes creation time stamp different to default time zone in MicroStrategy.

SYMPTOM:
Subscriptions append current time stamp to the subscription name. The time reflected is sometimes different to Web default time zone and intelligence server time.
For example,
- A subscription sets its name with the time stamp as 2:12p.m., which is in this case, 1 hour behind actual time.

ka0PW0000002xf7YAA_0EM4400000029IX.png

- The machine's local time is in EST, 3:13p.m.

ka0PW0000002xf7YAA_0EM4400000029IW.png

- The intelligence server date command produces
 


<Day> 15:12:15 EDT 2014

 - Web preferences Project defaults are set to (GMT -5:00) Eastern Time (US & Canada)

ka0PW0000002xf7YAA_0EM4400000029IP.png

 
CAUSE:
Subscriptions time stamp is taken from the local machine where the subscription is created. Conflicts may occur if the time zone has been modified.
 
ACTION:
A. Set the machine name to the right time zone from the initial configuration.
B. Change the time zone to something different and restart before updating to the desired/actual time zone.
 
 
 


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Knowledge Article

Published:

June 5, 2017

Last Updated:

August 12, 2024