SYMPTOM:
After integrating R with Strategy Analytics Desktop, running a dashboard with any R metric will return null values for that metric.
In addition to the above, after saving and reopening the metric definition, the backslashes in the file path as well as certain characters after the backslash have disappeared or changed.
This has been observed in Windows 7 Enterprise Edition SP1 64-bit and Windows 7 Professional Edition SP1 64-bit, but it could occur in other operating systems.
CAUSE:
The root cause of this issue is unknown, but it is related to the way web browsers in different operating systems handle backslashes as escape characters. In the example above in Windows 7, it is treating \t as tab, replacing Users\techsupp as Users echsupp.
ACTION:
Contact Strategy Technical Support in regards to this issue.
WORKAROUND:
To work around this issue add a second backslash after each backslash in the metric definition. A sample of a file path would look like this:
C:\\Users\\techsupp\\Downloads\\SeasonalForecasting.R
