KB483467: The Main Tomcat Page Cannot Be Accessed When Using the Tomcat Installed With the MicroStrategy Platform

Symptom

When trying to access the main Tomcat page using

localhost:8080

HTTP Status 404 – Not Found
Description: The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

Steps to Reproduce

1. Access the Strategy Web Server.
2. Open a browser and go to 

   localhost:8080

   . The error described above occurs.

Cause

The Tomcat installation in the Strategy folder does not have deployed the ROOT web app, needed for the main Tomcat page to show. 

Action

1. Go to the Tomcat archive.
2. Select the version needed (for example, v9.0.12) and select src. The version info can be found in the error page returned.
3. Download the

   apache-tomcat-<version>-src.zip

   file. For example, for version 9.0.12, the file is named 

   apache-tomcat-9.0.12-src.zip.

4. Unzip the downloaded file.
5. Copy the ROOT folder from

   apache-tomcat-<version>-src\webapps

   into the local installation (on Windows:

   C:\Program Files (x86)\Common Files\Strategy\Tomcat\apache-tomcat-<version>\webapps

   ).
6. Restart Tomcat.