In a Strategy Web document, user wishes to edit threshold to replace metric values with text:
▲ ▲ and ▼ ▼
This works perfectly in the Strategy Web and exported Excel. However, in exported PDF, these characters disappear:
This is due to single byte font (like Tahoma, Arial) being chosen to display the special character. Sometimes we will need to use double byte fonts (like MS Gothic) which has more advanced and complex encoding of characters to ensure the special character can be displayed during export.
Also please note that if using New export engine this issue will not appear (i.e. exporting same grid in dossier to PDF).
Use a double byte font like MS Gothic in threshold:
Special characters can now be displayed in exported PDF.
