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KB486779: How to Address Autotext Issues in Dashboards with XML/Flash/HTML5 Caches Enabled


Rainiero Leon

Support Engineer • MicroStrategy


This article offers insights into the issue of 'auto texts' remaining static in Dashboards when viewed through the Web client with XML/Flash/HTML5 caches enabled. It highlights the current reviewing status by the MicroStrategy team.

Symptom


 
Customers face the problem of static 'auto texts' in Dashboard when the parameter 'Enable Document Output caching In XML/Flash/HTML5' is enabled. Particularly, the {&DOCUMENTMESSAGEID} autotext, used to link Dashboards by passing selections from one Dashboard to another, retains a constant value upon each execution. This issue primarily manifests itself in the Web client and sporadically in the Library client.
'Enable Document Output caching In XML/Flash/HTML5' setting in WorkStation'.

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'Enable Document Output caching In XML/Flash/HTML5' setting in Developer.

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According to the Help Section:
Enable Document Output Caching In Selected Formats: Select this check box to enable document output caching in various formats. You can enable document caching for PDF, Excel, HTML, or XML/Flash/HTML5 documents. Select All to select all formats. By default, this check box is selected.
 

Cause


 
The issue originates in the cache settings, where the enabled parameter  'Enable Document Output caching In XML/Flash/HTML5' appears to prevent the dynamic updating of autotexts like {&DOCUMENTMESSAGEID}. This non-updating behavior hinders the dynamic linking between Dashboards, especially when the autotext is used for passing selections between them.
When deactivating the setting 'Enable Document Output Caching In XML/Flash/HTML5' the HTML container changes with each execution of the Dashboard.

ka0PW0000002FPZYA2_0EMPW000006nDqH.jpeg
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When activating the setting 'Enable Document Output Caching In XML/Flash/HTML5' the HTML container remains static with each execution of the Dashboard.

ka0PW0000002FPZYA2_0EMPW000006nBzm.jpeg
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The expected behavior is that the label {&DOCUMENTMESSAGEID} autotext, should be changed even when the setting 'Enable Document Output Caching In XML/Flash/HTML5' is enabled.
 

Solution


 
As this issue is actively under review by our Strategy software development team. Please reach out to our support team for further assistance and updates on this issue.
 

Related Articles


 
How to pass prompt answers through multiple layers of linked documents https://community.Strategy.com/s/article/KB15611-How-to-pass-prompt-answers-through-multiple-layers-of?language=en_US
https://www2.Strategy.com/producthelp/Current/Workstation/en-us/Content/application_cache_intelligent_cube_settings.htm


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Knowledge Article

Published:

June 12, 2024

Last Updated:

June 12, 2024