KB486782: "429 Requests have exceeded call rate limit of your current OpenAI S0 pricing tier" error appears when uploading a file as a knowledge asset to Auto Answers or a Bot in MicroStrategy ONE March 2024

Symptom:

When uploading an excel file as a knowledge asset in Auto Answers or a Bot in Strategy ONE March 2024, an error displays:

"429 Requests to the Embeddings_Create Operation under Azure OpenAI API version 2023-05-15 have exceeded call rate limit of your current OpenAI S0 pricing tier. 
Please retry after 10 seconds. Please go here: https://aka.ms/oai/quotaincrease if you would like to further increase the default rate limit."

However, the file size does not reach the maximum of 5MB or 200 rows. The character limit also does not exceed maximum length of 2000 characters per cell.
Here is a link to product documentation regarding adding a Knowledge Asset: https://www2.Strategy.com/producthelp/Current/Library/en-us/Content/auto_knowledge.htm

Cause:

This issue has been identified as a product defect and is addressed in Strategy ONE June 2024.
 

Solution:

Upgrade to Strategy ONE June 2024 to take advantage of the fix.
 

Workaround:

Delete some rows/sheets in the file to avoid "Request Per Minute" limit being hit.