- DSSError has similar error below:
“[SERVER:CastorServer][PID:11993][THR:140257116948224][SearchService][Error][UID:0][SID:0][OID:0][SearchServiceShared.cpp:395] Index is corrupted: Command SEWriterUpdates; threw BaseException: A Java Exception: org.apache.lucene.index.CorruptIndexException: checksum failed (hardware problem?) : expected=c064ed55 actual=34cfd78c (resource=BufferedChecksumIndexInput(MMapIndexInput(path="/data/MicroStrategy/IntelligenceServer/SearchData/index/xxx") [slice=_1u.fnm]))”
“An exception occurred in the underlying search engine: Cannot execute command because there was an error on a previous command”
Cause
The issue is related to a known problem within the third-party library libz.so.1.2.12. Fortunately, this issue has been addressed in the subsequent version, libz.so.1.2.13.
ActionThe libz.so file has been upgraded to version 1.2.13 in 2021, starting from Update 12Strategy have successfully integrated this new library version libz.so.1.2.13 into our product and shipped it in Strategy 2021 Update 12, recommend to upgrade the product to leverage the benefits of the updated library.
WorkaroundShould the customer do not have an upgrade plan, they have the option to perform a replacement of the libz.so.1.2.13 file. For detailed instructions and to obtain the necessary file, please reach out to Strategy Support.
