1. When Platform Analytics cannot be started, it shows "FAIL" for Kafka cluster component in Health Check Summary.
2024-07-10 01:14:04,683 ERROR KafkaHealthCheck:87 - Failed to connect to above IP/Port: Unable to connect to Kafka at 0:0:0:0:0:0:0:1, on Port: 9092. Please contact your network administrator to open this IP/Port
2. Executing below command returned nothing, meaning Kafka service is not running:
ps ax | grep -i 'kafka\.Kafka' | grep java | grep -v grep | awk '{print $1}'
3. Start Kafka manually with below command under <Strategy_INSTALL_DIRECTORY>/MessagingServices/Kafka/kafka*/bin directory:
./kafka-server-start.sh -daemon ../config/server.properties
It cannot be started - turned to shut down status shrotly.
4. Check kafka server.log, there is below error:
"Failed to create or validate data directory /opt/MicroStrategy/MessagingServices/Kafka/tmp/kafka-logs"
The kafka server cannot be started due to log directory not found, though root user is being used to start the service.
1. Create the log directory as referenced in the log:
/opt/MicroStrategy/MessagingServices/Kafka/tmp/kafka-logs
2. Start kafka
3. Start PA consumer service
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.
