KB486926: A Collaboration server connection error occurs in Google Cloud Platform (GCP) private environments

Symptom

On the Library Admin page, a Collaboration server connection error appears in GCP private environments.
 

Solution

• Access the Library container, via your GCP cluster management page.
   
• Inside the Library container, navigate to

  /data/library/tomcat/bin

  and use

  nano

  to open

  setenv.sh

  for editing.
  

  
  nano /data/library/tomcat/bin/setenv.sh

  
  
• Append the following snippet to

  setenv.sh

  . This script patches the URLs in the configuration file to correct the base URL format.
  

  
  for webapp in /usr/local/tomcat/webapps/*; do
     echo "Patching URLs in $webapp/WEB-INF/classes/config/configOverride.properties"
     sed -ci -E "s|(services.collaboration.baseURL=https://[^:]*):443([^0-9])|\1\2|g;" "$webapp/WEB-INF/classes/config/configOverride.properties"
  done
  

  
  
• Save and close the file.
   
• On the CGP cluster management page, get the library deployment namespace (

  mstr-env-env-[environment ID]

  ) and name (

  env-[environment ID]-library

  ). You need this information to restart the deployment.
  

  
  $ kubectl get deployments -A | grep library
  mstr-env-env-[environment ID]   env-[environment ID]-library                         1/1     1            1           1h

  
  
• Restart the deployment.
  

  
  $ kubectl rollout restart deployment -n mstr-env-env-[environment ID] env-[environment ID]-library

  
  
• Once Library is up, verify there is no error on the Library Admin page.