KB487094: Library Android Manual Download Limitation

Content

Some content types are not available for offline user due to interactive elements and real-time data components that do not function properly when used offline. The effected content includes the following:
 

• Grid: Incremental fetch is not supported.
• Panel Stack: Only the panel that is open when downloaded will be available.
• Geospatial Service and Map
• Google Timeline
• Auto Narratives
• Image Layout

Storage

Content that can be stored offline is limited to the device storage capacity. You should note the available space on your device to ensure a seamless download experience.
 

Page Size

To reduce server memory usage during dashboard downloads, the default page size is 10MB per page. If a page size exceeds 10MB, the dashboard download fails.
 
To resolve this redesign your dashboard or change the maximum size:
 
Redesign your dashboard
 
Optimize the dashboard by reducing its size for better performance and reduced server memory usage.
 
Change the maximum page size in the Library Server configuration
 
Note: Modifying this value increases the memory usage on the server and may lead to Tomcat heap to run out of memory. Ensure you monitor performance and resource utilization post-implementation.

1. Navigate to the configuration file under the Library Server:

   webapps\StrategyLibrary\WEB-INF\classes\config\configOverride.properties.

2. Open

   configOverride.properties 

   with a text editor.
3. Add or modify the property:

   execution.fetch.json.maxSize=10000

4. Save your changes.
5. Restart the Library Server.

Unanswered Prompts

You may encounter errors if the dashboard contains a prompt that is not answered. To resolve this, run the dashboard and answer any prompts before downloading the dashboard for offline use.