KB487099: Configuring Cloud Object Connector to be visible in Workstation Monitors in Windows environment in MicroStrategy ONE Update 12 – MicroStrategy ONE December 2024 release.

Introduction

This knowledge base article provides steps necessary to enable monitoring for Cloud Object Connector Service.

Steps

1.Add Connector Service entry in the installation_list.yaml (C:\Program Files (x86)\MicroStrategy\Services Registration\yaml):

---
service:
  Name: Strategy-Cloud-Object-Connector-Service
  ID: Strategy-Cloud-Object-Connector-Service
  Port: 8444
  serviceType:
    typeId: 44
    displayName: Connector-Service
    shortName: Connector-Service
    dependsOn:
    - 4
    - 18
    startWith: []
    stopWith: []
  Tags:
    loopbackOnly: true
    windows:
      start: net start MSTRCCService /y
      stop: net stop MSTRCCService /y
  Check:
    ID: Strategy-Cloud-Object-Connector-Service-HTTPS-Health-Check
    Name: Strategy-Cloud-Object-Connector-Service-HTTPS-Health-Check
    tcp: localhost:8444
    Interval: 10s
    timeout: 5s

 
2. At the very end of the file, add:

- groupId: 11
  name: Connector Service
  children:
  - type: service
    typeId: 44

 
3. To stop/start the service SSH is required - if not installed, install OpenSSH https://github.com/PowerShell/Win32-OpenSSH/wiki/Install-Win32-OpenSSH and start the service from the Services panel.
 
4. Add an SSH-Server service in installation_list.yaml (C:\Program Files (x86)\MicroStrategy\Services Registration\yaml). Path can be any entry, as it is not used. (https://www2.microstrategy.com/producthelp/current/InstallConfig/en-us/Content/topology_config_SSH_windows.htm). 

---
service:
  Name: SSH-Server
  ID: SSH-Server
  CommonPath: C:\Program Files (x86)\Common Files\Strategy
  InstallType: 1
  Port: 22
  Tags:
    version: 11.3.1260.0189

 
5. Navigate to the jar folder (C:\Program Files (x86)\MicroStrategy\Services Registration\jar) and run cmd 'java -jar svcsreg-admin.jar parse' command. 
 
6. Stop the Services Registration Service, delete content of the data folder (C:\Program Files (x86)\MicroStrategy\Services Registration\data) and start the service again. 
 
7. Connect from Workstation and test - Cloud Object Connector Service should be visible.