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KB489518: Additional Steps to Configure the SameSite Flag for All OAuth Related Sources

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• Strategy

End users may encounter session logout issues when accessing content through multiple OAuth connectors (e.g., databases, cloud storage, analytics, and collaboration platforms). The issue is caused by Chrome 80 changes to cookie handling in cross-site embedding.

Symptom

End users attempting to access content through the OAuth connectors below may encounter session logout issue.

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Affected OAuth Sources:

  • Database OAuth
  • Google Drive
  • Google Analytics
  • Google Big Query(Native API)
  • Dropbox
  • Salesforce Reports
  • Financial Force Reports
  • Veeva CRM Reports
  • ServiceMax Reports
  • Amazon S3
  • Azure Data Lake Storage Gen2
  • Google Cloud Storage
  • SharePoint and OneDrive
  • Adobe Analytics Workspace
  • Jira Cloud
  • Box
  • OneDrive
  • SurveyMonkey
  • Alchemer
  • SharePoint Files
  • Adobe Analytics
  • data.world
  • Fitbit
  • Elasticssearch
  • Solr

Cause

Chrome Web Browser version 80 introduces new changes to cross-site embedding, which may affect how cookies are handled in embedded content.

Solution

Follow the article to configure sameSite as None for Library.

For other clients, scenarios, and additional details, see KB484005: Configure the SameSite Flag for MicroStrategy Deployments .

 

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Knowledge Article

Published:

September 15, 2025

Last Updated:

September 15, 2025