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KB5699: The Delivery Status Notification options in MicroStrategy Narrowcast Server Delivery Engine 9.x - 10.x


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This article describes the different delivert status notification options available in MicroStrategy Narrowcast.

Some e-mail systems allow senders to be informed of message success or failure. System Administrators of the Strategy Narrowcast Server can select the notification level desired for the e-mail (SMTP) Information Transmitter.

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Delivery Status Notification:
There are three options on how to receive notice of the delivery status:

  1. Do Not Request any Notification. No delivery notification will be sent.
  2. Request a Notification on Failure Only. A notification is sent to the E-mail Address entered below if the narrowcast message cannot be sent.
  3. Request a Notification on Failure and Success. A notification is sent to the E-mail Address entered below, indicating whether a message was successfully delivered.

If notification is requested, users must enter the E-mail Address to which to send the notification.
 
NOTES:

  1. If the receiving Simple Mail Transfer Protocol (SMTP) server completely rejects the message, an e-mail delivery notification is not generated. Instead, the execution engine is notified immediately.
  2. Only some receiving SMTP servers support delivery notification. Others never send delivery notification messages, regardless of the Delivery Status Notification setting.

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Knowledge Article

Published:

May 22, 2017

Last Updated:

May 22, 2017