KB5775: 'Maximum number of users per project (50) exceeded while trying to login' error message appears while trying to log into MicroStrategy Web 9.x.

 
SYMPTOM:
When users try to log into Strategy Web they see following error message:

 
'Maximum number of users per project (50) exceeded while trying to login'
 
CAUSE:
This issue occurs because users reached the maximum number of user sessions set in the Project Configuration.
 
ACTION:
Increase the maximum number of user sessions from Strategy Desktop by executing the following steps:

1. Log into Strategy Desktop using the Administrator login
2. Right-click on the project that is being affected and select 'Project Configuration'
3. Select the 'Governing' > User Sessions
4. Increase the 'User sessions per project.' The default is set to 500.