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KB6656: After modifying the preference 'Dynamic HTML' in MicroStrategy Web 10.x the setting goes back to 'No'.


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This article explains why after modifying the preference 'Dynamic HTML' in MicroStrategy Web 10.x the setting goes back to 'No'.

SYMPTOM:
In Strategy Web when users try to modify the option to use Dynamic Hyper Text Markup Language (HTML) as shown below, after clicking on the 'Apply' button the setting goes back to 'No'.

ka04W000000OgN7QAK_0EM440000002QUU.png

CAUSE:
This issue occurs when the Accessibility Mode (see picture above) is enabled. This option does not allow Dynamic HTML to be used.
ACTION:
To use Dynamic HTML, users must disable the screen reader compatibility.


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Knowledge Article

Published:

June 14, 2017

Last Updated:

June 14, 2017