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KB8198: 'There is no Narrowcast Server account for this NT Login….' error message appears when upgrading a MicroStrategy Narrowcast Server 9.0.x system


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SYMPTOM:
When users upgrade their Strategy Narrowcast Server 9.0.x system, they see the following error message:
'There is no Narrowcast Server account for this NT Login….'
 
CAUSE:
This error occurs because the Windows account logged on to the machine performing the upgrade is not a vaild Strategy Narrowcast Server account.
 
ACTIONS:
To resolve this issue log launch the Narrowcast Server Administrator console with a Windows account that already exists in the Strategy Narrowcast Server Accounts. Check this by accessing the ‘Accounts’ folder in the Narrowcast Administrator.
 
 
 


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017