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KB8606: “Error in My Subscriptions. Your request could not be processed due to a server error. Cannot save, move or copy this Request because it has been changed in the Metadata” error message is displayed in MicroStrategy Web 9.4.1 and above.


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“Error in My Subscriptions. Your request could not be processed due to a server error. Cannot save, move or copy this Request because it has been changed in the Metadata” error message is displayed in MicroStrategy Web 9.4.1 and above.

When users in Strategy Web attempt to schedule a report they receive the error message in the screen shot below:
 

ka04W000000OdxGQAS_0EM44000000295Q.jpeg

 
 


Error in My Subscriptions. Your request could not be processed due to a server error. Please try again. If the problem persists, contact the server Administrator. Strategy Server error: (Cannot save, move or copy this Request object because it has been changed in the Metadata. Cannot save, move or copy this ???? object because it has been changed in the Metadata.)

 
CAUSE:
This issue may be caused by metadata inconsistency in the schedule.
 
ACTION:
Run ScanMD in check mode on the Metadata and look for errors with schedules. If there are inconsistency errors with the schedule with which there is a problem in SCANMD, then run SCANMD in fix mode to resolve the error.
 
NOTE: Back up the metadata before running ScanMD, as a precaution. Refer to the following Strategy Knowledge Base document for details on how to use ScanMD. For this issue, only fix errors of the type stated above, when running ScanMD in fix mode:
KB35809: Using ScanMD to fix known logical metadata inconsistencies in the MicroStrategy Product Suite 9.4.x - 10.2 Hotfix1
KB295369: Using ScanMD to fix known logical metadata inconsistencies in the MicroStrategy Product Suite 10.3 and later
 
Disclaimers and Limitation of Liabilities
Disclaimer: The utility application is provided "as is" and without warranty of any kind. Strategy Expressly disclaims all warranties, express, implied or statutory, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, satisfactory quality and noninfringement.
Limitation of Liability: Strategy shall have no liability to licensee for any damages of any kind, including, but not limited to, liability for direct, indirect, special, incidental or consequential, damages (which shall include, but not be limited to, loss of data or information, loss of revenue or anticipated profits or lost business).


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Knowledge Article

Published:

June 14, 2017

Last Updated:

June 14, 2017