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KB8782: How to convert Microstrategy print settings from inches to millimetres


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• Strategy


A user would like to align MicroStrategy settings (in inches) with settings that use the metric unit system (e.g., millimetres) on a host machine, for example, with page set-up.

A user would like to align Strategy settings (in inches) with settings that use the metric unit system (e.g., millimetres) on a host machine, for example, with page set-up.
 
In some cases, users may need to convert inches to millimetres in order to remedy printer problems arising from a misalignment between browser and Strategy Web settings for locales not using inches for printer settings.
 
Note: Refer to the following Strategy Knowledge Base documents for more information on this printing issue and why the printer settings should be aligned:
 

  • KB4100-7XX-0193 - A printed copy of a Strategy Web 7.x report is different than the print preview display.
  • KB5600-7XX-1120 - Browser print settings overwrite those set by Strategy Web

In order to change print settings, the conversion is as follows:
1 inch = 25.4 millimetres
The Strategy Web print margins settings are set in the following location:

ka04W000000OeP0QAK_0EM440000002Fxe.jpeg

 
The following screen shot shows an example of the browser printer setting for Internet Explorer 6, however, this will vary according to browser type and locale:
 

ka04W000000OeP0QAK_0EM440000002Fxc.jpeg

 
Note: There are a number of enhancement requests to use millimetres or other units of measurement from the metric system. Contact Strategy Technical Support for the status of these requests.
 


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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017