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KB914001: Countries containing an apostrophe " ' " in their names are not displayed on ESRI Map in Report Services Document in MicroStrategy 10.x.


Katarzyna Olszewska

Senior Cloud Support Engineer III • MicroStrategy


This knowledge base article describes behavior experienced in 10.x report Services Document: countries and regions using " ' " do not have its shape displayed in ESRI Map widget even though it is working in VI dashboard/ Dossier.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
STEPS TO REPRODUCE
1. Open a new RS document
2. Add a dataset containing countries which names use an apostrophe (an example: Cote D’ivoire)
3. Add an ESRI map widget
4. Add data to the grid
5. Properties and Formatting> Widget> Widget properties> Show Areas
6. Run the document. Some shapes are not displayed (for example, Cote D’ivoire) .
 

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This is a known issue with Strategy 10.x.
 
ACTION
Currently this issue is being reviewed by Strategy for a potential code fix on an upcoming Strategy release.
 


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Knowledge Article

Published:

December 14, 2017

Last Updated:

March 21, 2024