KB9158: 'Segment execution failed because 4377:IMSTRInformationTransmitter.Initialize failed for Information...' error message appears in the MicroStrategy Narrowcast Server 9.4.x-10.x System Message Viewer.

SYMPTOM:
The following error is found in the Strategy Narrowcast Server 9.4.x-10.x System Message Viewer:
 

Segment execution failed because 4377:IMSTRInformationTransmitter.Initialize failed for Information Transmitter "MSTRITMRT.SMTPTransmitter" because -2147023838:Unexpected error. Automation error The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. :3672:

CAUSE:
This issue occurs because the Strategy Simple Mail Transfer Protocol (SMTP) Service is either stopped or disabled.
 
ACTION:
To resolve this issue, restart the Strategy SMTP Service (from the Services applet in the Control Panel) and set it to Manual or Automatic Startup.