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  5. KB9181: How to enable the "Reset Data" option in MicroStrategy Web 9.x and higher

KB9181: How to enable the "Reset Data" option in MicroStrategy Web 9.x and higher

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SYMPTOM:Users execute a report in MicroStrategy Web 9.x and higher and modify the report. The user then attempts to select the "Reset Data" option under Data menu in order to revert the report back to its original state. However, "Reset Data" option is grayed out, as shown in the screen shot below:

rtaImage (4).jpg
CAUSE:The "Reset Data" option is only available for users who have the 'Web change view mode' privilege, which is found under the Web Reporter privilege group.

 

ACTION:To enable the "Reset Data" option, grant the 'Web change view mode' privilege to the user, as illustrated below:
rtaImage (1).gif

Login to MicroStrategy Web and re-execute the report. After modifications are made to the report, users will notice that the "Reset Data" is now available, as shown below:

rtaImage (5).jpg
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Knowledge Article

Published:

January 31, 2024

Last Updated:

January 22, 2026