Key Benefits and Trade-offs between Data Import with Web and Desktop vs. Modeling with Developer

Account Executive • MicroStrategy

Data modeling is often the most important step in database design, as it sets up a foundation for the analytics infrastructure. MicroStrategy’s ability to build a modeled schema has historically been the standard for ensuring a single version of truth across the enterprise. However, with the rise of ad-hoc and self-service analytics, data import features now empower users to quickly access ad-hoc schemas for faster time to value.

Description

When attempting to upgrade Strategy 2019 to Strategy 2020, you may experience a StackOverflowError upon entering the license key.

Additionally, the

MSTRInstaller.log

will show a loop trying to validate the Intelligence Server products.

Why is this happening?

This behavior occurs when both the Intelligence Server and R are installed in the system. In Strategy 2020, R is not included. However, since it was previously installed on the environment, the validation process goes into a loop, in an attempt to disable it.

Solution

This defect is currently being investigated by the Strategy Technology team.

Workaround

You can modify the

instance.xml

file located in

<MSTR_INSTALL_PATH>/_uninstall/instance.xml

and remove the R section. The R component can be found under the "Others Components" section of the .xml file.

After removing the R component, the file should look like this:

After removing the entry, run the installer again. It should complete without issues.

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Knowledge Article

Published:

May 25, 2017

Last Updated:

May 25, 2017