Known Limitations and Challenges in MicroStrategy 2019 Update 2 HyperIntelligence for Office

With the release of Strategy HyperIntelligence for Office in 2019 Update 2, Strategy has identified a few known limitations with the product on both the browser version of Outlook and the desktop version.

HyperIntelligence for Office Browser Limitations

• In Safari, if the setting Prevent cross-site tracking is enabled, the Outlook add-in becomes disabled.
  

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  In all web browsers, the Office add-in is running inside an iframe. However, in Safari, the security option Prevent cross-site tracking blocks the add-in running inside the iframe from saving cookies. This prevents user session from being created.
  
• Cookies must be enabled for all browsers. If they are not, users cannot log in to the add-in. The reason for this is that the HyperIntelligence for Office add-in is a web application that uses cookies. For the add-in to work, cookies must be enabled.
• The Office add-in cannot be used on the Outlook mobile application for either iOS or Android.

HyperIntelligence for Office Desktop Limitations

1. On Outlook for Mac, when the side panel is not pinned, user session cannot be saved because the session cookie is secured.
   The reason for this is that the HyperIntelligence add-in uses embedded browsers, and different browsers handle the secured cookie differently. For Macs, the embedded browser is Safari, and Safari will not keep session cookies when the add-in side panel is closed.
   
2. On Outlook for Windows, the HyperIntelligence add-in is not remembering user sessions when the side panel is not pinned. 
   Outlook for Windows is starting to use Microsoft Edge as their embedded browser for Office add-ins on Windows 10 machines versions later than 1903 and Office 365 versions later than 16.0.11629. For more information, see Microsoft Edge WebView for Office Add-ins.
   

To avoid both these situations, it's recommended to pin the side panel to Outlook. Click the pin icon to keep the side panel open. For more information on navigating the add-in, see the HyperIntelligence documentation.

HyperIntelligence for Office Manifest File Limitations

1. Manifest files can only be generated from environments containing an HTTPS URL. The reason for this is that Outlook does not support add-ins connecting to HTTP URLs. For more information on this limitation, see Microsoft's privacy and security for Office add-ins.

Data Supported

Ensure your dataset is an in-memory cube. Live-connect is not supported. For example, you can create a card based on an Intelligent cube, super cube, or an in-memory MDX/SAP cube. You cannot create a card based on a live-connect MDX/SAP cube. Additionally, your data needs to have attributes with either one-to-one relationships or many-to-one relationships.
For more information on supported datasets, see How to Optimize a HyperIntelligence Dataset.