KB484598: Live connection dossiers against MDX data sources in the hybrid History List cannot be executed after they are created in the MicroStrategy 2020 Update 2

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

Description

After sending a dossier into the History List, it should open correctly on the same day of creating it. However, on Strategy 2020 Update 2, the same dossier returns the following error a day after its creation.
User request is completed.
MsiInBox: The persist message result, either a persisted report definition, a report result in report cache or a document result file, is not found. It may have been manually deleted by system administrator.
 

Steps to reproduce

• Set History Lists as Hybrid.
  

• Create a couple of test dossiers.
• Add them to the History List by going to File > Add to History List.
• In Strategy Web, go to History List and execute any of the History Lists messages. None of them return errors.
• Check the History List again the next day. You can see that they return errors now.
  

Why is this happening?

This is an identified limitation in Strategy version 2020 Update 2.

Solution

This issue has been addressed in Strategy 2021. Please upgrade to take advantage of this fix.

Workaround

Change the History Lists to be database based only.