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MicroLearning: Create a Visualization in a Dashboard


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Display your data in an interactive graph that suits your data and your business analysis goals.

Description

A blank page appears when logging into Strategy Library 2019 using Tivoli authentication, even though in Ddeveloper a third party user already exists with full privileges.

Why is this happening?

The way ISAM (IBM Security Access Manager) works when protecting an application server is through a junction that is created in Web Seal. This junction functions as a reverse proxy that first hits the ISAM server, requires authentication in order to gain access to the system and then it forwards the request based on the contents of the URL. The situation here that is unique compared to other trusted providers is that the URL gets rewritten to

http://tivoli_machine:port/junction/Strategy/...
.
Notice how the name of the junction becomes part of the URL. Unfortunately, this URL structure is not yet supported, and the URL gets trimmed to
http://tivoli_machine:port/Strategy
for certain calls, which ISAM cannot process.

Solution

Use the option in Tivoli to create a transparent junction, which will allow the URL to be changed to not include the junction name and leave the URL as any regular URL location:

http://tivoli_machine:port/Strategy
. With this new type of junction no URL trimming takes place and the system can be used successfully.

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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017