KB483759: MicroStrategy Developer does not display unicode characters correctly on the beta version of Windows Server 2019

Description

Strategy Developer does not display unicode characters correctly on the beta version of Windows Server 2019.

Steps to Reproduce

• Change your OS language to Chinese.
• Change Developer's language to Chinese. Notice unicode characters do not display correctly.
  

Why is this happening?

Changing the language setting on Windows will switch the encoding language. In the example of Chinese, switching from ENG to CHR switches the encoding from ANSI to UTF-8. However, Strategy Developer is a VB6 application, which does not support UTF-8 encoding. As a result, this setting is not compatible to I18N on VB6 applications. 

Solution

This issue is currently under investigation by Strategy's Technology team. For an immediate solution, use the workaround below.

Workaround

• On your Windows machine, open the Control Panel.
• Select Clock and Region.
• Click Region.
• On the Region dialog, select the Administrative tab.
• Click Change system locale.
• Uncheck the Beta: Use Unicode UTF-8 for worldwide language support checkbox.
  

• Click OK. Now Developer will display correctly.