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KB441787: MicroStrategy Office addin is not working with table added inside Excel 2016


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• Strategy


MicroStrategy Office displays error when converting column of data to a table and attempt to refresh data.

SYMPTOM:
Strategy Office 10.4.x with Excel 2016 produces this message “error occurred during display”  when converting a column of data to a table and then trying to refresh the data
STEPS TO REPRODUCE:

  1. Open Excel and use Strategy Office 10.4.x to connect to a project. 
  2. Select an existing report in a project
  3. Convert a column of data to a table 
  4. Try to refresh the data using refresh in Strategy Office tab 


Then you will see “error occurred during display” 

ka04W00000148xlQAA_0EM44000000QqRq.png

CAUSE:
This issue has been identified as a defect by Strategy in Strategy Office 10.4.
ACTION:
This issue has been fixed in Strategy 2019 GA. Upgrade to this version to take advantage of the fix.
KB441787


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Details

Knowledge Article

Published:

October 4, 2018

Last Updated:

June 14, 2022