Starting with Strategy version 10, we have removed certain locks designed to protect shared resource access during LDAP authentication in order to enhance performance. Due to this change, on Linux environments, it’s necessary to switch to the libldap_r connectivity library as opposed to the default libldap connectivity library as documented in KB276747: MicroStrategy Secure Enterprise 10.x may shutdown unexpectedly when using LDAP authentication on Linux Operating Systems. However, in certain cases, this change alone is not enough to resolve stability issues due to underlying issues in some older versions of the connectivity library. In order to address this, please make sure to upgrade to the latest version available of the OpenLDAP package in addition to switching the connectivity library in order to solve LDAP authentication related stability issues.
