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  3. KB486742: Strategy Technical Support News - March 2024

Strategy Technical Support News - March 2024


Heather Brewster

Senior Manager, Technical Support • MicroStrategy


Stay in-the-know with your March 2024 newsletter from Strategy Technical Support.

Thanks for taking a few minutes to read the Strategy Technical Support News for March 2024. Here you’ll find: 
 

  • Latest News: Get need-to-know information about what's new this month.
  • Important Notices: Key reminders as you plan for this upcoming quarter.
  • Featured Articles: Highlighting useful resources from our Community.
 

Latest News

 
  • The March 2024 Release of Strategy is live in our Product Download page. Go upgrade today!
    • The March 2024 release introduces significant enhancements to Strategy ONE, featuring multiple improvements to our AI bot, “Auto” and new ways to drive actionable analytics with Python. Based on feedback from our AI customers, we have added several new features to Strategy Auto which improve explainability and provide the bot with additional business context so that it can better interpret user questions.
    • Additionally, Strategy ONE customers now have the option to add Python transactions directly to the grid making it easy for users to trigger actions across multiple systems (e.g. salesforce, workday, Strategy, etc.) using just a few lines of code. 
    • Want to know more about Strategy AI or Python Transactions? Reach out to Strategy Support today to learn how to connect to your data in minutes and unlock access to mission critical answers for your organization. For details about these updates and more, check out the release documentation , and stay tuned to learn more about new capabilities from Strategy.
 
  • Auto Expert, our technical support AI chatbot, enhances your technical support experience by providing smooth interactions and faster access to the information you need. Access Auto Expert via our Strategy home page and Strategy Community pages.  Best practices for interacting with Auto Expert can be found here .
 
  • Strategy World 2024 is fast approaching! Join us in Las Vegas April 29-May 2. Registration is open with a Winter Rate that expires March 31st.  Register Now! It’s going to be the ultimate AI+BI technology celebration.  Questions about World? Check out this article!
 
  • Updated Version Number convention in 2024. Starting in 2024 we’ve incremented our version number from 11.3.x to 11.4.x. Additionally, x corresponds to the month of release. For example, 11.4.3 corresponds to the March 2024 release.


 

Important Notices

 
  • Technical Support Expiration schedule. Each Strategy release is supported for 24-months from its original release date.  Ensure that you are staying on the latest version. See the updated schedule at this location.
 
  • 2021 Updates Expiring this year
    Update 5 (March 31, 2024)
    Update 6 (June 2024)
    Update 7 (September 2024)
    Update 8 (December 2024)

     
  • Java 17 replaces Java 11 in the March 2024 release of Strategy.  For Strategy Cloud Environment users, changes will be integrated seamlessly during this update. If you are on-premise, check if you are using our bundled Tomcat server or your own web application server to make the switch to JDK17.  While your current Java 11 customizations should still work with Java 17, we recommend reviewing them accordingly.

     
  • In line with Apache's end-of-life for Tomcat 8.5 , Strategy is also discontinuing support for Tomcat 8.5 in the March 2024 release.
 
  • For further details on these and other upcoming certification changes, please refer to 2024 Platform Certification Changes article and our Platform Certifications product page.
 
  • Commitment to Security.  Each Strategy monthly and quarterly Update builds on the previous one and delivers on our commitment to security made via our Strategy Security Assurance Program. If you have any questions about this program then please contact our team.


 

Featured Articles

 
  • Auto Expert Best Practices. Follow these best practices for smoother interactions and faster access to information. Our chatbot is available for both seasoned users and newcomers to Strategy, providing effective assistance. For further questions or assistance, our support team is always available.
 
  • Granular control for HTML Content. 
    After upgrading to the March 2024 release, granular control of custom web content is enabled by default. Read about how it works and any changes to keep in mind as you plan the upgrade to our latest release.

 


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Knowledge Article

Published:

April 5, 2024

Last Updated:

May 15, 2025