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KB486248: MicroStrategy Office add-in for Excel errors out when clicking the reprompt option or when editing imported prompted reports


Alejandro Olvera Velasco

Product Manager, Principal • MicroStrategy


Re-prompting or editing an existing import of a prompted report using the MicroStrategy Office add-in for Excel may show an error. MicroStrategy has an available fix for this issue. If you are experiencing this problem, please reach out to our Technical Support for assistance.

Steps to Reproduce

  • Using the Strategy One Update 12 (December 2023) release (Strategy Library), use the Excel add-in on a file where you have already imported prompted reports using a prior release of Strategy
  • Click on re-prompt, or click on edit. The below error message appears:
    {"code":"ERR006","message":"Invalid JSON body. Could not resolve subtype of [simple type, class PromptAnswer]: missing type id property 'type' (for POJO property 'prompts')","ticketId":"ticketId"}
     
ka0PW0000000XATYA2_0EMPW000002gfaH.jpeg


 
 

Solution


Strategy has found a fix for this issue. If you are encountering this issue please contact Strategy Technical Support to get assistance.


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Knowledge Article

Published:

December 22, 2023

Last Updated:

December 27, 2023