EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB441211: Microstrategy Subscription text is truncated when editing existing Subscriptions


Community Admin

• Strategy


Microstrategy v10.10 subscription text is truncated when editing existing subscriptions

SYMPTOM:
In Strategy when a user edits an existing Subscription, any message longer than 250 characters will get truncated.
STEPS TO REPRODUCE​:

  1. Create an Email Subscription: enter the email, select the schedule, select your Delivery format, enter a subject
  2. In the subscription message, enter a message with more than 252 characters

    e.g. "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaabbBBBBBB"

  1. Click ok to create the subscription.
  2. Edit the subscription

Noticed that is the email message has truncated all the character over 250 characters long. In the example above, all the capital B's will be truncated.
CAUSE:
This is a known limitation in Strategy with a default configuration
ACTION:
1. Find sys_definitions.xml in the product installation path:  Strategy/Web ASPx/WEB-INF/xml folder
2. Modify the length value from 250 to your requirement
<pr
        des="Length of the message allowed for the scheduled email and send now features"
        n="customMessageLength" scp="user_project" v="250" dt="integer" mn="1"
        class="com.Strategy.web.app.preferences.PreferenceDefinitionMinMax" />
3. Restart the Web server and re-connect to the Web project.
KB441211


Comment

0 comments

Details

Knowledge Article

Published:

June 28, 2018

Last Updated:

March 4, 2024