SYMPTOM:
In Strategy when a user edits an existing Subscription, any message longer than 250 characters will get truncated.
STEPS TO REPRODUCE:
e.g. "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaabbBBBBBB"
Noticed that is the email message has truncated all the character over 250 characters long. In the example above, all the capital B's will be truncated.
CAUSE:
This is a known limitation in Strategy with a default configuration
ACTION:
1. Find sys_definitions.xml in the product installation path: Strategy/Web ASPx/WEB-INF/xml folder
2. Modify the length value from 250 to your requirement
<pr
des="Length of the message allowed for the scheduled email and send now features"
n="customMessageLength" scp="user_project" v="250" dt="integer" mn="1"
class="com.Strategy.web.app.preferences.PreferenceDefinitionMinMax" />
3. Restart the Web server and re-connect to the Web project.
KB441211