Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
When a document or dossier contains compound ID attributes in a table and the compound ID attributes come from multiple data sets, running the the document or dossier may result in the following error:
"System Error 0x80004003(2147500035): --- Invalid pointer"
HKEY_LOCAL_MACHINE]\SOFTWARE\Strategy\DSS Server\Castor.
This is a design issue related to compound ID attributes. In AE's lookup table, Strategy stores elements based on the sort order from the ID form without considering locale. Then Strategy will build an extra sort order considering locale so the filtering/global lookup table building can be performed on the locale order.
However, for compound ID attributes specifically, Strategy only stores the elements based on the sort order from the ID form without considering locale.
For example, in the image below the document level global lookup table uses two-key (or two-ID) sorting, while the lookup tables use a single key (ID) sorting. Because there are differences between the two orders, there is a mismatch between the local lookup tables and the global lookup table. This mismatch is what causes the error.
This issue is fixed in Strategy 2020. The fix is governed by AE version 12.
To take advantage of the fix, you must upgrade to 2020 or later and use AE version 12 in your registry settings.
