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KB485221: One of the page filter elements check box is cleared while corresponding data is still displaying when open a dossier in MicroStrategy 2021


Danfeng Zhan

Principal Product Specialist • Strategy


This article outlines an issue with displaying filtered data after clearing check box in Dossier in MicroStrategy 2021.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

SYMPTOM:


In Strategy 2021, the page filter element 1010 面谈shows unchecked while the corresponding data is still displaying correctly.  Checking the element and saving the dossier and then re-executing it can temporarily solve the problem. Issue surfaces after a while.

ka0PW0000001JgZYAU_0EM4W00000395Zn.jpeg
ka0PW0000001JgZYAU_0EM4W00000395cC.jpeg

CAUSE: 


The original ID form value for "面談" is 1010 when the choosing this element in the filter panel and saving the dossier, while "面談"'s ID form in the warehouse is changed to '1010 ' somehow which cause this element ID saved in the dossier definition no longer valid.
This could be observed from the Visualization Query Details:
When executing the dossier, where clause is:
where ([活動種別]@[CODE] in (1010, '1011 ', '1020 ', '1100 ', '1150 ', '1160 ', '1310 ', '1561 ', '1562 ', '1563 ', '1564 ', '1565 ', '1567 ', '1568 ', '1610 ', '8001 ', '8005 ')
And after re-choosing the element in the filter panel, the query details become below:
where ([活動種別]@[CODE] in ('1010 ', '1011 ', '1020 ', '1100 ', '1150 ', '1160 ', '1310 ', '1561 ', '1562 ', '1563 ', '1564 ', '1565 ', '1567 ', '1568 ', '1610 ', '8001 ', '8005 ')

ACTION:


 This is a known issue with Strategy 2021. 

WORKAROUND:


Consolidate the data type of the filtered attribute element value across different table into same. 
 


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Knowledge Article

Published:

October 13, 2021

Last Updated:

March 21, 2024