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KB483650: Presentation Mode is not retained for Dossiers After Re-prompt in MicroStrategy 2019 Update 2


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• Strategy


This article details a known problem in dossiers that occurs when changing a prompt answer while viewing the dossier in presentation mode. This issue is currently under investigation by MicroStrategy's Technology Team.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

Description


Clicking the re-prompt button and selecting a new prompt on a dossier viewed in Presentation Mode causes the dossier to change to Edit Mode.
 
 

Steps to Reproduce

  1. Open a dossier in Strategy 2019 Update 2 or newer.
  2. View the dossier in Presentation Mode.
  3. Click the Re-Prompt button.
  4. Change the prompt selection or cancel the operation. The dossier loads but is now in Edit Mode.

 

Why is this happening?


This is a known defect and has been fixed in Strategy 2020. 
Note: This behavior does not affect any of the core Strategy Library functionality. 
 


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Knowledge Article

Published:

September 24, 2019

Last Updated:

March 21, 2024