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KB438373: Refine Server crashes on startup when starting MicroStrategy Intelligence Server 10.x running on Linux Operating Systems

Suhasini Narasimhadevara

Principal Support Engineer • Strategy

This article discusses a known issue wherein the Refine Server(hosted via M8RefSvr) crashes on Intelligence Server startup when creating the JVM on Linux Operating Systems

Users operating on Linux kernel version 2.6.32-696.3.2.el6.x86_64 will run into the issue described in the following Strategy Knowledge Base document. Please verify your Linux kernel version and implement the steps provided in the document below. 
KB438371: Refine Server crashes on startup when starting MicroStrategy Intelligence Server 10.x running on Linux Operating Systems

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Blog Post

Published:

July 20, 2017

Last Updated:

January 3, 2019