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Report Services Document is rendered differently in Chrome and Firefox, presenting difference of view size in MicroStrategy Web 10.6

Franklin Silva

Senior Cloud Support Engineer II • MicroStrategy

This Knowledge Base article describes a known issue in MicroStrategy Web 10.6 related to the difference of rendering of Report Services Document in terms of view size in Chrome and Firefox in MicroStrategy Web 10.6

SYMPTOM
In Strategy Web 10.6, there is a difference of view size in Report Services Document rendered in Chrome and Firefox. As shown below, in Firefox the content view size is slight bigger:
Chrome

ka02R000000g1KuQAI_0EM440000002Lz5.jpeg

Firefox

ka02R000000g1KuQAI_0EM440000002LzA.jpeg

The Browser and Report Services Document zoom level was set to 100%

ka02R000000g1KuQAI_0EM440000002Lyv.jpeg

CAUSE
This is an identified defect in Strategy Web 10.6.
ACTION
Strategy will continue to investigate and post updates as soon as they are available.

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Knowledge Article

Published:

June 9, 2017

Last Updated:

June 9, 2017