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KB439542: Reports / documents caches created by one cluster node do not appear in the Cache Monitor of another cluster in a clustered environment in MicroStrategy 9.4.x - 10.x


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Although new report and document cache will be available for use by other cluster nodes, cache that is created on one MicroStrategy Intelligence Server cluster node does not appear in the Cache Monitor of another cluster node.

[SYMPTOM]
Reports / documents caches created on one cluster node do not appear in the Cache Monitor of another cluster node in a clustered environment in Strategy 9.4.x - 10.x
[STEPS TO REPRODUCE]
When a report is run from node 1, a cache is created and visible in the cache monitor from node 1

ka04W000000ObZbQAK_0EM44000000QHGt.png

When the same report is run from node 2 the cache is hit

ka04W000000ObZbQAK_0EM44000000QHGy.png

 
but not visible in the cache monitor from node 2.

ka04W000000ObZbQAK_0EM44000000QHH3.png

[ACTION]
 
In order to see all report caches within a cluster, the administrator will need to create a separate project source within Strategy Developer for each cluster node. Then, the report caches within each node can be administered separately, using the same instance of the Strategy Developer application.
  000039542 KB439542


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Knowledge Article

Published:

January 29, 2018

Last Updated:

December 31, 2018