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KB483829: Setting Zoom to Fit Width causes a scroll bar to appear in a document on MicroStrategy 2019 Update 2


Mengran (Molly) Wang

Senior Cloud Support Engineer III • MicroStrategy


This article provides a solution to when setting Zoom to Fit Width causes a scroll bar to appear in a document on MicroStrategy 2019 Update 2.

Description


After upgrading from Strategy 10.4 to Strategy 2019 Update 2, setting a document's Zoom level to Fit Width causes a horizontal scroll bar to appear. Selecting any other zoom size removes the scroll bar and appears fine, but you cannot save the change so the scroll bar continues to appear.

ka02R000000g4wIQAQ_0EM2R000000mwY2.jpeg

 

Why is this happening?


The reason a scroll bar is appearing when Zoom is set to Fit Width is because the width of the panel stack is wider than the document body section.

ka02R000000g4wIQAQ_0EM2R000000mwY7.jpeg

Solution


Adjust the width of the panel stack to be smaller than the body section. This will remove the scroll bar when Zoom is set to Fit Width.

ka02R000000g4wIQAQ_0EM2R000000mwYC.jpeg

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Knowledge Article

Published:

November 27, 2019

Last Updated:

December 2, 2019