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The Analytics Applications Behind the Software Support Team at MicroStrategy


Diego Patterson

Account Executive • MicroStrategy


Software Support uses the MicroStrategy platform to track performance, case volume, case reason and other metrics down to the account or product level.

Strategy on AWS environments assigns individual security groups for each Load Balancer (ELB/ALB) that is deployed with an environment.
If multiple environments are deployed into the same AWS VPC, each ELB within each environment will have its own Security Group.
Customers have full control over the network access rules associated with the Security Group and can tailor the access based on their security requirements.
To manage the ingress/egress rules for the Load Balancer Security Group, refer Configure Security Group by AWS.
 


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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017